This course guides staff through the company’s Internal and External Audits Procedure,
explaining why audits are performed, which audits are included (internal, supplier, and external/customer audits),
and what each role must do before, during, and after an audit.
You’ll learn how audit findings are recorded, how corrective actions are managed within required timelines,
and how opportunities for improvement and document retention are handled.
By the end of this course, you will be able to:
- Describe the purpose and scope of internal, supplier, and external audits.
- Follow the step-by-step workflow for planning, conducting, reporting, and closing audits.
- Apply corrective action requirements and understand follow-up expectations.
- Identify and record opportunities for improvement and support audit review requirements.
Tip: Open each section to view practical examples that show what “good” evidence and closure looks like in daily work.
